Question 1

How can I book an appointment?

Accepted Answer

You can book an appointment through our website by navigating to the 'Book Now' section, or you can call us directly at our contact number. We also accept bookings via WhatsApp. Please note that we do not accept walk-ins; all appointments must be booked in advance.

Question 2

Do you offer gift cards?

Accepted Answer

Yes, we offer both e-gift cards and physical gift cards. E-gift cards can be purchased online through our website, while physical gift cards can be obtained directly at our clinic.

Question 3

Is parking available during sessions?

Accepted Answer

Yes, there is plenty of free parking available at Hacket shops, making it convenient for you to attend your sessions without any hassle.

Question 4

What is your cancellation policy?

Accepted Answer

Cancellations are accepted within 24 hours of the session appointment. If you provide less than 24 hours notice, your deposit will be held.

Question 5

Do you have a Loyalty Card Program?

Accepted Answer

Yes, we have a Loyalty Card Program for our frequent clients. You will receive a mark for each visit, and you will get a gift on your 5th and 10th visit. Remember to ask for your card after your session or if you bought a plan.

Question 6

Do you offer plans and memberships?

Accepted Answer

Yes, we offer various plans with reduced prices, as well as an annual membership that comes with great discounts and perks. Our plans and memberships are designed to provide you with the best value and benefits for your wellness journey.

Question 7

Can I combine nutrition and lymphatic drainage sessions?

Accepted Answer

Yes! We specialises in integrated programs that align all your body needs. Combining lymphatic drainage therapy with nutrition sessions enhances your results and overall wellbeing. Please check our Lymphatic Reset Program or Lymphatic Reset Program + Detox.

Question 8

Who is behind HF Lymphatic & Wellness Studio?

Accepted Answer

HF Studio was founded by Helga Fernandes, a qualified Nutrition Coach and Lymphatic System certify professional with extensive experience in body function, lymphatic methods, and client care. Her approach blends evidence-based science with a deep understanding of holistic wellness.

Question 9

What treatments do you offer?

Accepted Answer

We offer lymphatic drainage sessions and programs, post-surgery recovery programs, pregnancy and postpartum massage, nutrition coaching. We also offer advanced facials like, enzyme and acid peels, LED therapy, microneedling and facial lymphatic drainage. Every treatment is designed to support you and your goals.

Question 10

What is HF Lymphatic & Wellness Studio?

Accepted Answer

HF is a holistic lymphatic-wellness-nutrition studio dedicated to restoring your body health from within. We combine lymphatic drainage methods with personalised nutrition support, lifestyle guidance and expertise to help you achieve long-lasting results.

Question 11

How do I know which treatment is right for me?

Accepted Answer

We encourage every new client to book an assessment first, specially for advanced skin treatments, and for the programs it's a must. The assessment appointment includes a comprehensive consultation, analysis and measurements (for body). We discuss your current situation, what bother you and your goals. We also send you a lymphatic and nutritional intake form when you book only a session, so this way we can understand your needs and medical history.

Frequently asked questions