Welcome to Our FAQ
Find answers to the most common questions about HF Lymphatic & Wellness our treatments, and how we help you achieve lighter and healthier body through a holistic blend of lymphatic drainage treatments and nutrition. Whether you’re booking your first lymphatic drainage, exploring our programs, or curious about how nutrition can help you, this guide will help you prepare for the best possible experience.
About HF Lymphatic & Wellness Studio
What is HF Lymphatic & Wellness Studio?
HF is a holistic lymphatic-wellness-nutrition studio dedicated to restoring your body health from within. We combine lymphatic drainage methods with personalised nutrition support, lifestyle guidance and expertise to help you achieve long-lasting results.
Who is behind HF Lymphatic & Wellness Studio?
HF Studio was founded by Helga Fernandes, a qualified Nutrition Coach and Lymphatic System certify professional with extensive experience in body function, lymphatic methods, and client care. Her approach blends evidence-based science with a deep understanding of holistic wellness.
Treatments & Consultations
What treatments do you offer?
We offer lymphatic drainage sessions and programs, post-surgery recovery programs, pregnancy and postpartum massage, nutrition coaching. We also offer advanced facials like, enzyme and acid peels, LED therapy, microneedling and facial lymphatic drainage. Every treatment is designed to support you and your goals.
How do I know which treatment is right for me?
We encourage every new client to book an assessment first, specially for advanced skin treatments, and for the programs it's a must. The assessment appointment includes a comprehensive consultation, analysis and measurements (for body). We discuss your current situation, what bother you and your goals. We also send you a lymphatic and nutritional intake form when you book only a session, so this way we can understand your needs and medical history.
Can I combine nutrition and lymphatic drainage sessions?
Yes! We specialises in integrated programs that align all your body needs. Combining lymphatic drainage therapy with nutrition sessions enhances your results and overall wellbeing. Please check our Lymphatic Reset Program or Lymphatic Reset Program + Detox
Bookings & Payments
How do I book an appointment?
You can book online directly through our website or by contacting us via social media, email or over the phone. Once your booking is confirmed, you’ll receive preparation details for your appointment.
What is your cancellation policy?
Please provide at least 24 hours’ notice if you need to cancel or reschedule. Late cancellations or missed appointments may incur a fee to cover treatment time and resources.
What payment methods do you accept?
We accept EFTPOS, major credit cards, online payments, PayPal and AfterPay. Gift vouchers and instalments for treatment packages are also available.
Aftercare & Results
When will I see results?
Many clients notice visible improvement after their first sessions. However, each body is different. Consistent treatments, healthier lifestyle, and healthy nutrition habits provide the most transformative and lasting results.
Do you provide home recommendations?
Yes. Each client receives some tips after their session, for a more consistant support we recommend our programs. Those offer weekly chats, accountability, and results checkup at the end plus many support tools to guide you through the process.
Products & Ingredients
Which skincare brands do you use?
We use professional-grade, evidence-based Australia brand Roccoco Botanicals selected for their proven results and safety across all skin types.
Are your products cruelty-free and suitable for sensitive skin?
Absolutely. All products are cruelty-free, ethically formulated, and safe for even the most sensitive or compromised skin.
Do you feel products to support our lymphatic system?
We do! On our shop you can find dry brushes, Gua Sha, calf sleeves, compression socks.
Skin Concerns & Conditions
Do you treat acne, pigmentation, or ageing skin?
Yes. We create tailored plans for acne, pigmentation, fine lines, sensitivity, and barrier repair using corrective dermal treatments that focus on restoring skin health, not just surface appearance.
Are treatments safe for all skin tones?
Yes, our professionals provide personalised treatments suitable for all Fitzpatrick skin types, always prioritising safety and respect for your natural skin integrity.
Gift Vouchers & Packages
Do you offer gift vouchers?
Yes, gift vouchers are available online or in-clinic. They make a thoughtful gift for birthdays, special occasions, or simply to treat someone to self-care.
Do you offer treatment packages or programs/membership?
Yes, customised packages and treatment programs are available for clients seeking consistent results or ongoing maintenance.
